Shipping policy

Shipping

We ship worldwide from Tokyo, Japan.
Shipping rates vary by destination country and region, and are shown at checkout.

Dispatch and delivery

International orders are dispatched within approximately 3 business days via FedEx or EMS.
Orders are not dispatched on weekends or Japanese public holidays.
For pre-order and early-release items, please refer to the dispatch timing stated on each product page.

Customs duties and import taxes

Depending on the destination country or region, customs duties or import taxes may be levied when your order clears customs.
These charges are determined at customs and are the responsibility of the recipient. You may be asked to pay them when receiving the parcel.
For details, please contact your local customs authority.

Tracking your order

A tracking number will be sent to you by email once your order has been dispatched.
You can also find it in the order history of your account.