Legal notice
Disclosure based on the Japanese Act on Specified Commercial Transactions.
Seller
SENDO International Co., Ltd.
Representative
Shito Fujiwara, Representative Director (藤原士人)
Address
4F Yatsunami Bldg., 1-4-2 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Phone
+81-3-6438-9576
Phone hours
12:00–20:00 JST
Closed
Weekends and Japanese public holidays
Prices
Please refer to each product page.
Charges other than the product price
- Consumption tax (all prices shown on this website include Japanese consumption tax)
- Shipping
Shipping rates vary by destination country and region, and are shown at checkout. - Customs duties and import taxes, where applicable, are the responsibility of the recipient.
Delivery
Orders are dispatched within 5 business days of receipt. International orders are dispatched within approximately 3 business days via FedEx or EMS.
Orders are not dispatched on weekends or Japanese public holidays.
For pre-order and early-release items, please refer to the dispatch timing stated on each product page.
Payment methods
- Credit card
- PayPal
- Apple Pay / Google Pay / Shop Pay
Some payment methods (Paidy, PayPay, Merpay, cash on delivery) are available only for orders shipped within Japan.
Returns, exchanges, and cancellations
Once an order has been shipped, returns are not accepted.
Exchanges are accepted only for defective items. Please contact us within 3 days of delivery.
Return period
Within 3 days of delivery
Return shipping costs
For defective items, return shipping is covered by us.
In all other cases, return shipping is at the customer’s expense.